Rent a power bank from a GK Power station

How it works

1. Scan the QR code on the station

2. Pay with Mobile Money or card

3. Return the battery to a GK Power station

The journey in detail

1. Scan the station's QR code: its rental page opens in your browser. No account to create.
2. Check the offer shown before any payment: the rate, the deposit and the total due upfront. A summary is shown before you continue; the rate displayed just before you confirm is the one that applies.
3. Pay. Only your phone number (+243) is required. With Mobile Money, approve on your phone the payment request sent by the operator, using your PIN. With a bank card, you are redirected to the bank's secure page: no card details are entered in the app.
4. Collect your battery: the station ejects it and the app shows the slot number. Pull the battery out of that slot.
5. Return the battery to an online GK Power station with a free slot; the app lists them. The rental ends when the station confirms the return.
6. Follow your rental with the “Suivre ma location” (Track my rental) link: status, duration, receipt and return deadline. The app is in French.

The deposit

The deposit is part of the total due upfront. It is kept separate from the rate.

Returning the battery before the deadline shown on the tracking page entitles you to a refund of the deposit (or of its balance, see below), in the original currency. After that deadline, the deposit is forfeited.

With a time-based rate, the charges are deducted from the deposit on return; the balance is refundable under the rental terms.

Payment

M-Pesa, Orange Money, Airtel Money, Afrimoney or bank card (Visa, Mastercard), depending on the station.

Frequently asked questions

Do I need to create an account?

No. Only a phone number (+243) is requested in the app.

Which payment methods are accepted?

Mobile Money (M-Pesa, Orange Money, Airtel Money, Afrimoney) and bank cards (Visa, Mastercard). The methods offered depend on the station and are shown before payment. The amount requested by the Mobile Money operator may include small provider fees.

My payment failed: was I charged?

A failed, cancelled or declined payment leaves no amount permanently charged. If the payment was not confirmed in time and you see a charge, keep the reference and contact our team so we can check.

Which currency do I pay in?

In US dollars (USD) or Congolese francs (CDF), depending on the station. No conversion is applied.

How is the deposit refunded?

With Mobile Money, the refund is pending confirmation after the battery is returned. With a bank card, it is processed manually. For any claim, quote your rental reference.